Boston, MA asked in Internet Law for Massachusetts

Q: Is Facebook allowed to make me install or execute unwanted software on my system?

Okay, so I recently got locked out of my Facebook account because they assumed that I had a virus on my system. No big deal, until I was forced to download an Antivirus software on my system and run a scan for viruses before I could log back in! I know that I don't have viruses on my system because I am running a heavy end Antivirus software. I was still forced otherwise by them! The results came in as I suspected with no viruses! Is Facebook allowed to make me install or execute unwanted software on my system?

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1 Lawyer Answer
Ali Shahrestani,
Ali Shahrestani,
  • New York, NY
  • Licensed in Massachusetts

A: If you want to use their service, then by installing the software and running it on your system, you're making that choice to comply with their request. I don't see how they're "forcing" you. The best first step is an Initial Consultation with an Attorney. You can read more about me on my law practice website. This answer does not constitute legal advice; make any predictions, guarantees, or warranties; or create any Attorney-Client relationship.

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