Q: I am in the Military and have used the SSCRA in my past deployments for many of my Creditors. I am having such a
Difficult time with GM Financial honoring this program for service members. The program is supposed to be an on and off process for Active Duty and for Reserve Component who is call back to active duty. They are saying because I bought the a vehicle using there financing in an active duty status that I am no longer entitled to receive the benefits from the SSCRA. I am a reservists who go's on and off of active duty, each time I am called back to active duty with the official orders I send all my creditor's a copy and they follow the Federal Law and reduce the interest rate to 6% or less, but not GM Financial. So my question is why can they do this? I believe they are violating my rights to participate in the program. I have been in the service for 19 years and this company is the only one that has giving me a problem. Thanks for the Help.
A: If you are on active duty, you are entitled to military legal assistance services. Go see the base legal assistance office to review your case. If you are entitled to the reduced rate, the base legal office will draft a letter on your behalf.
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