Q: I live near Durango CO and want to file a small claims suit with a company in New York. How can I go about doing this?
Items shipped by UPS last October were damaged but, because I didn't save the huge box that took up 1/3 of living room, UPS denied the claim but gave me store owner's email and phone #. I have the email stream between him and me between October 2016 and January 3, 2017 where he promised to reimburse me for damages regardless of UPS denial. However, he has ignored all of my email requests since then. I contacted 'Corporate Office' on 2/1/17 and gave the rep the whole story, including UPS denial. She and another rep said they would get to the bottom of it but, apparently, the store owner ignored their requests as well and, after a month of my calling them, they now say they can't do anything about it. So I want to file suit with them but not sure how to do this considering different states.
A: This relates to jurisdiction. Without getting into all the details, both Colorado and New York should have jurisdiction over the case. I assume for your convenience you would like to sue in Colorado. This is fine, but be aware that the company can raise a jurisdictional challenge (whether this will work or not is another issue...). If you sue and win in Colorado you will likely need to transfer the award to New York (a relatively simple paperwork process). In the alternative, you can sue in NY, which will prevent the jurisdictional challenge issue and obviate the need for transferring the award, BUT you will have to physically appear in NY (unless you hire a lawyer in NY). Since you are the moving party (the party suing), it is your decision where you choose to file your claim.
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