Q: Was involved in an accident that was not my fault, other party is 100% at fault, my vehicle has been damaged significant
Was involved in an accident that was not my fault, other party is 100% at fault, my vehicle has been damaged significantly. I have an injury lawyer but they do not handle the actual property damage to my vehicle. My vehicle was in excellent condition prior to the accident now damaged to the point where it is unsafe to drive. The repairs to address the damages are $2000+ Progressive has refused to fix any of the mechanical issues instead they just performed shoddy incomplete cosmetic repairs yet the serious underlying damages have never been repaired. What is the best course of action to take in order to hold Progressive or the Driver of the vehicle that caused the accident responsible? To this point we have already filed complaint with Progressive and the BBB and nothing has come of it but complete denials. I have all service records that have been performed regularly. After the accident the vehicle is pulling/vibrating all over the road and the suspension is destroyed.
A: You need to make sure the mechanical issues were looked at when the car went in for the other work. Typically, you ask for a "supplemental." Next step if that doesn't work is filing a complaint with the insurance commissioner.
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