Siloam Springs, AR asked in Consumer Law and Business Law for Arkansas

Q: Hello, I bought an item from China and paid with PayPal. When I received the item, it was flawed and had missing parts.

I opened a case with PayPal and they make me ship it back and pay for shipping that is $3000. My question is why do I have to lose my own money as it was not my fault that the seller shipped bad items? Should I just accept the loss and ship it back or should I legally try to make the seller pay for shipping? Thank you

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1 Lawyer Answer
Jingzhan Wang
Jingzhan Wang
  • Tianjin, Tianjin

A: need to check your contract to see what it's provided

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