Q: My landlord says she mailed my last month refund but I never received it. What to do?
A: First I would confirm the address she sent it to. Then, assuming an appropriate amount of time has passed, ask her to simply re-issue the refund. Perhaps you could pick it up in person or make some other arrangement that does not rely upon the vaguries of the post office.
Mr. Michael O. Stevens agrees with this answer
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