Iowa City, IA asked in Consumer Law and Civil Rights for Iowa

Q: Walmart is searching customers after they've paid, as they try to leave the store.

I don't need help, BUT.... I’m in Iowa. Lately, I've gotten into heated arguments w/”Greeters" at several different Walmarts in three different towns, after seeing them stop customers & SEARCH through their items that have already been paid for as the shoppers attempt to leave the store. Employees use the customer’s rec’t to compare against what’s in the bags/cart. I've told shoppers that Walmart has NO RIGHT to search their stuff, & employees have argued that I’m wrong & threatened to have me ejected. They haven't searched me. Yet. lf they were to try, I plan to tell them to either let me go or call the police, but that THEY will NOT be allowed to search or detain me themselves. Just FYI, I've seen an actual shoplifter get caught at a Walmart in Coralville and it was a completely different type of behavior than these searches. In that case, the shoplifter was surrounded by several employees, who told him they’d SEEN him stealing, and took him to “the office to wait for the police.”

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1 Lawyer Answer

A: Here is a law review article from 2009 discussing this issue

http://commons.law.famu.edu/cgi/viewcontent.cgi?article=1079&context=famulawreview

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