South Hackensack, NJ asked in Consumer Law for New Jersey

Q: Do I have legal claim to goods that were delivered even though I cancelled them?

I ordered a product from Amazon, canceled delivery, and the item got delivered anyway. I got the full refund. Do I have claim to the item?

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1 Lawyer Answer
William N. Sosis
William N. Sosis
  • Consumer Law Lawyer
  • Hackettstown, NJ
  • Licensed in New Jersey

A: If you canceled your order and received a full refund why would you think you're entitled to keep the item? Just imagine if everyone did that. How do you think Amazon and its vendors would revise their return/refund policies? If current online purchasing policies are designed to encourage confidence in buyers, why would you want to destroy the sellers' trust? You should preserve the protections you have from your own indecisiveness or bad decisions. Don't create unnecessary problems for yourself and others; return the item expected.

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