Kansas City, MO asked in Consumer Law for Kansas

Q: I bought a lawn mower from sears a week after i got it the battery won't stay charged they came out two times to look at

It are they still obligated to fix it

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1 Lawyer Answer
Tim Akpinar
Tim Akpinar
  • Little Neck, NY

A: That's a very short period of time within which to experience a mechanical problem. As a reputable company, Sears would probably want to work with you toward resolving a problem that materialized so soon after purchase. Ask if they have the means to elevate the issue to a higher level of tech support, for instance, maybe a technician experienced in electrical systems, if such a resource is available. If still no resolution seems likely, you could speak with a Kansas attorney about available options. Good luck

Tim Akpinar

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