Q: Home contractor installed sump pumps stopped working after 4 months and he stopped responding to calls/emails/texts
We had a contractor help install sump pumps to divert rain water to the sidewalk to prevent potential house flooding a few months ago. In the contract, he mentioned the sump pump would be covered with a 10 year warranty. When the sump pumps stopped working a few months after the install, we reached out to the contractor. He came for a visit and mentioned items that should be fixed (e.g. the motors for a sump pump looks bad, forgot to install a vent pipe, etc.) and would come back the next day to fix it. However, it has been at least a month and he still hasn't come to fix it. We've followed up once/twice a week but haven't been successful (no response or responds that he is busy). Another thing that has me worried (that I later learned) was the contractor did not provide a contractor license number, did not secure any permits/inspections for the installations, and I did not find his info on the NJ license lookup site. Any suggestions on what I can do to fix/resolve this?
A: Hire an attorney to find the contractor, and then you can bring suit. Under the NJ Consumer Fraud law, you are likely entitled to treble damages and attorney fees.
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