Q: Took brand new shirts to dry cleaner to get wrinkles out. They returned them with tears & burn marks, then denied claim.
Dry cleaner said they would reimburse for the shirts but after calling them every few weeks for the past 9 months(!) they just denied the claim. Can they really just say they’re not responsible for ruining brand new, never worn clothes? I don’t know what else to do at this point and have wasted so much of my year trying to settle this $100 claim!
A:
You could look into small claims court. The problem is that the time and effort is likely to exceed $100. Good luck
Tim Akpinar
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