Q: Can a company breach their own "terms of use"?
Can a company breach their own "terms of use"? I was the victim of identity theft. A hacker took over my account with a crypto bank and then stole all my bitcoin. The crypto bank has in their "terms of use" that users cannot withdraw more than usd 20,000 within 24 hours unless the user requests this by email and gets approval. The hacker _did_ not write such an email, yet was able to withdraw usd 50,000 in just 10 hours. Can I sue the crypto bank for breach of their own "terms of use"?
A: It depends on the whole agreement, but it seems like you might have a case. Make sure you file a criminal complaint as well.
A:
Terms of use are generally based on a bilateral relationship, meaning that both sides have to abide by the provisions. Good luck
Tim Akpinar
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