Coalport, PA asked in Consumer Law for Pennsylvania

Q: If I receive the wrong product in during a shipment am I required to send it back to get a different one?

It's been a real hassle trying to get everything sorted out. I've called about ten different lines and multiple websites. I just don't feel like I've been treated fairly throughout. I paid extra for next day shipping and it's been 4 days. I want to keep both but not if it will fall on me legally

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1 Lawyer Answer
Tim Akpinar
Tim Akpinar
  • Little Neck, NY

A: A Pennsylvania attorney could advise best, but your question remains open for four weeks. As a general matter, yes, the customer does not usually get to keep two products while paying for one. No one could predict what a retailer would do, but if the product is something of value, there is a possibility they could sue. Good luck

Tim Akpinar

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