Get free answers to your Consumer Law legal questions from lawyers in your area.
I started a lawsuit against Pennsylvania American Water because I was being charged an exorbitant amount for water usage, equivalent to an Olympic-sized pool, for my one-bedroom apartment. My landlord and an independent plumber confirmed there were no leaks or issues with the plumbing.... View More

answered on Mar 7, 2025
A Pennsylvania attorney could advise best, but your question remains open for almost a month. This might be too complex a matter for attorneys to offer a quick and direct response to on a public Q & A forum. If you approached an attorney on this, they're going to want to examine the... View More
I moved out of state for a job advertised as an office manager position, but it was actually an accountant role for a small business and personal accountant for the owner. The job falsely advertised benefits like paid holidays and insurance, which were not provided. I have the original job listing... View More

answered on Feb 27, 2025
Sorry to hear of this. My suggestion is that you call an employment attorney in your locale and discuss possible claims falling under gender discrimination and harassment. You can also reach out to the EEOC online and file a complaint. It is urgent that you do so quickly as there are limitation... View More
I saw it on my credit report for over $3000. They never shut it off for 2 1/2 years and now they want me pay it. I tried disputing it.. I didnt know they didn't shut if off...

answered on Jan 12, 2025
A Pennsylvania attorney could advise best, but your question remains open for over a week. If you are trying to see if you can handle this on your own first without involving attorneys, your starting point may be to contact the electric utility and find out what happened through their customer... View More

answered on Aug 26, 2024
While you fail to say so. I have to assume, from your question, that your litigation involves the trustee's Power of Attorney. If so, it is highly likely that the Court would approve any reasonable settlement stipulation of the litigants, and that would extend to POA provisions,... View More
I have some valuable information but most of it is online and that is badly corrupted. Anything I want to show you on my phone would have to be in person and likely wouldn't be available. Still I have managed to print some evidence to at least prove a problem.
Apple has mostly... View More

answered on Jun 29, 2024
I understand you're in a difficult and distressing situation involving stalking and potential security issues with your devices and accounts. I'll try to provide some general guidance, but please note that this is a complex legal matter that may require consultation with a local attorney... View More

answered on Apr 7, 2024
Your question is concise, but it leaves the door open to various interpretations. It could mean an insurance carrier was deceitful in handling your auto claim, but it could mean other things as well. If you feel that you suffered monetary damages as a result and you are interested in pursuing the... View More
Middle Management is asking financial representatives to go door to door to local businesses without prior permission from the owners of these businesses to solicit financial services to their employees while the employees are working at their jobs. I guess Management's thinking is our perfect... View More

answered on Mar 8, 2024
It's understandable that you're concerned about the legality and ethics of soliciting employees at local businesses without prior permission. Generally, the practice of going door-to-door to businesses to offer services directly to employees during work hours raises several legal and... View More
It has been 8 years since my slip and fall never went to court just arbitration and mediation and have been told that I will get nothing after attorney takes everything

answered on Mar 18, 2024
This suggestion is confusing and requires some explanation to determine your rights. First of all, you raise the issue of arbitration. That is not a judgment. An arbitration Award must be "confirmed" as a Judgment. This must be done since only Judgments allow for strong-state endorsed... View More
Hired Bail Bondsman who worked for Bail Bond company from Allentown Pa. Met with her paid $350, gave title of truck with notarized power of attorney to title. she went to go inside jail and was told due to current situation in prison, prison is on lockdown to come back in Morning. She then for 2... View More

answered on Feb 23, 2024
It sounds like you're in a difficult situation with the bail bondsman disappearing and the owner of the bail company not providing any assistance. Your first step should be to document all communication and interactions with both the bondsman and the company owner, including any agreements... View More
These were all separate transactions. Some work was done, some were never done. I asked more than once for the parts to be installed. It never happened and I've since traded that jeep in. The mechanics shop has since changed names, but still have the same owner,.

answered on Feb 23, 2024
If you have paid for upgrades to your Jeep and the parts were never installed, you may have recourse to seek a refund. The timeframe within which you can pursue a refund depends on various factors, including the laws in your jurisdiction and any agreements or contracts you entered into with the... View More
I took my truck in for inspection and needed a new fuel pump since the check engine light was on for it. Upon request of status, I was told the total price, but that I’d have to drive for 100miles to reset the computer and then return for them to put the emissions sticker on. For a $2 sticker,... View More

answered on Feb 6, 2024
In Pennsylvania, when you take your vehicle for inspection and it requires repairs such as a new fuel pump to pass emissions tests, the process might indeed necessitate a "drive cycle" to reset the vehicle's computer systems before it can successfully pass the emissions component of... View More
Lender believed that the address on the mortgage, note, and notice of assignement were incorrect. To correct it, they completed a modifcation document with the assigned servicer and forged the signature of the borrower. Because there was no real mutual agreement based on the forgery, do the... View More

answered on Jan 16, 2024
Forgery can have significant legal implications, and if a signature on mortgage-related documents, including a modification document, has been forged, it raises serious concerns about the validity of those documents. In Pennsylvania, as in many jurisdictions, a forged signature can potentially... View More
My car was impounded and put in a tow lot, not a police lot. I called to get some personal items out of the vehicle and they said not till the bill is paid. Is that legal. The items I want to retrieve are my phone charger and some shirts

answered on Jan 4, 2024
The legality of a tow lot refusing access to personal items in an impounded vehicle can vary depending on state laws and the policies of the impound lot. Generally, most states have regulations that allow vehicle owners to retrieve personal belongings from impounded vehicles.
In your... View More
My check out was for Wed Dec 27th I stayed weekly and every week paid for the week I was staying. I left Tues night leaving the keys in the room I did not exatand another week. Yesterday wensday January 3rd I see a charge on my card from the hotel I was never informed that I was gonna be charged... View More

answered on Jan 4, 2024
If a hotel has charged you for a week that you were not present, it is essential to address the issue promptly. First, contact the hotel to dispute the charge and explain the situation, providing details about your actual check-out date. Be sure to mention the absence of any agreement to extend... View More
Was in a minor vehicle accident which led to a tow company towing and subsequently storing my vehicle. When I called to find out about retrieving my truck and personal property within, I was told that they sold the truck to a local fire co for use in a training exercise and then it was scrapped.... View More

answered on Dec 1, 2023
In this situation, it appears that the tow company may have violated certain legal procedures. Generally, tow companies are required to provide notice before disposing of a vehicle, and they must follow specific protocols for the sale or scrapping of vehicles, including handling any personal... View More
I transferred $70,000 of crypto from Kraken to an onchain trading platform and engaged in trading for a few months. I then received contact from someone claiming to be a representative from my bank regarding potential money laundering. Believing them, I allowed them access to my Venmo account,... View More

answered on Apr 16, 2025
It’s upsetting to find yourself locked out of your assets after a scam, and you have options to challenge the freeze.
Immediately send a formal demand letter to Cryptotrade.com asserting that their requirement for an extra deposit is wrongful conversion and breach of contract—warn that... View More
I've been living in my apartment for over three years and five months, during which quarterly pest inspections have routinely occurred. Recent inspection was different, as the exterminators extensively inspected my personal belongings without prior notice. They went through my couch cushions... View More

answered on Apr 12, 2025
In Pennsylvania, landlords typically have the right to access your apartment for necessary repairs or inspections, but they must provide reasonable notice, usually 24 hours, before entering. However, they are generally not allowed to go through your personal belongings without permission. The pest... View More
I believe my local municipality is overcharging for trash service. I've spoken to them about the issue, but they say nothing can be done about it. What steps can I take next?

answered on Apr 12, 2025
If you believe your local municipality is overcharging for trash service, the first step is to review any agreements, ordinances, or contracts that outline the trash service fees. These should provide a clear understanding of what the municipality is allowed to charge for these services. If you... View More
In October, I ordered a new phone from T-Mobile, which was lost by UPS. UPS advised me to contact T-Mobile as they were the seller. T-Mobile said they'd open a case with UPS regarding the lost phone. After waiting two weeks, I canceled the upgrade and switched carriers, but T-Mobile owes me... View More

answered on Apr 12, 2025
It sounds like you're dealing with a frustrating situation. First, you should reach out to T-Mobile again and ask for a detailed explanation of why they’re claiming you owe for the phone despite the fact that it was lost by UPS. Be sure to provide them with all the evidence you have,... View More
I had almost paid off my vehicle when I defaulted on my payments, leading to its repossession. I had paid $25,000, and I received a letter stating I owed $5,000. The lender sold the truck at an auction for $10,000. I've contacted the lender about recovering any funds, but they have ignored me.... View More

answered on Apr 12, 2025
It sounds like you're dealing with a difficult situation regarding the repossession of your vehicle and the sale of it at auction. In many states, if the vehicle is sold for more than what you owe, you may be entitled to a refund of the surplus funds. However, if the sale didn’t cover the... View More
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