Bronx, NY asked in Consumer Law for New York

Q: Can I sue??

I had bought a few pricy items, everything was going fine until I hadn't received my package only to find out through their customer service they are refusing to send the package. I emailed asking why, (im assuming) they seen the profile picture of my gmail and replied to me saying they don't like the color of my skin. Wasn't much to say I was shocked honestly. So I asked for a refund and they said "we can't do that " and I'm blocked like wtf not only did I lose out out on brain cells I lost out on a lot of money.

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1 Lawyer Answer
Tim Akpinar
Tim Akpinar
  • Little Neck, NY
  • Licensed in New York

A: It's possible you could sue. You could look into either small claims or courts of higher jurisdiction, depending on the cost of the items. Check to see if they have a mandatory arbitration process in lieu of suing in court. It could be unlawful for businesses to discriminate. But aside from suing, if it's possible to resolve through customer service, that is often quicker and most cost-effective. Good luck

Tim Akpinar

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