Q: Can I sue??
I had bought a few pricy items, everything was going fine until I hadn't received my package only to find out through their customer service they are refusing to send the package. I emailed asking why, (im assuming) they seen the profile picture of my gmail and replied to me saying they don't like the color of my skin. Wasn't much to say I was shocked honestly. So I asked for a refund and they said "we can't do that " and I'm blocked like wtf not only did I lose out out on brain cells I lost out on a lot of money.
A:
It's possible you could sue. You could look into either small claims or courts of higher jurisdiction, depending on the cost of the items. Check to see if they have a mandatory arbitration process in lieu of suing in court. It could be unlawful for businesses to discriminate. But aside from suing, if it's possible to resolve through customer service, that is often quicker and most cost-effective. Good luck
Tim Akpinar
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
