Q: Is there anything we can do to get reparations for the stuff that had been sold? Is what they did illegal?
Hi, I live in Upstate New York and we have, or should I say had a storage unit. We had the storage unit for about 3 years and had been making payments every year. A few days ago we went to put something in storage and found the lock had been cut and changed. We were just there in July-ish to get our air conditioners and didn't find any notice nor had we been contacted at all.
Apparently, the previous owner got arrested and the company had been taken over. When we called the company they claimed that nobody is in that unit (Yes there is, we are) and they that they have no record of us. The woman we talked to said she needed to talk with here partner who is out of town. When we called back later she says its possible that the contents of the unit was auctioned off and she'll have to talk to the owner. She said that nobody was in that unit but now she says that she need to talk to the owner.
A:
Your reparations could depend on the terms of the agreement. Because of the change of hands that took place, and the possible difficulty in pinning down when the loss took place, it could be a difficult claim. Depending on the amount of the loss, if it involved more than just A/C units, one option is to consider a brief consult with an attorney to outline options. Also check the agreement, as it could specify a forum (such as arbitration) for any disputes. Good luck
Tim Akpinar
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