Q: Paid for a service in full and business owner is refusing to give me a refund even though they canceled. Any recourse?
I paid in full for a service and got an appointment date and time. On the day of the appointment I sent a text to the owner letting them know I would be on my way to which they answered all appointments were cancelled that day. I asked for a refund and was told no refunds. I have asked kindly multiple times and she is no longer answering me. What can I do to rectify this?
A: The answer is "YES". The recourse which requires retaining an experienced civil litigation attorney and it is very powerful. The New Jersey Consumer Fraud Act, provides for triple damages plus attorney fees and costs. There is no basis for a refusal to make a refund when a service is not going to be provided. When you retain an attorney who has handled these type of cases extensively, this is not a complex process, but it is also not something that you can do on your own. Good luck.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.