Q: CAN I GET A COPY OF A RECORDED CONVERSATION FROM UNITED SERVICE PROTECTION IF I SIGNED A CONTRACT WITH THEM?
I SIGNED A CONTRACT AND PURCHASED AN EXTENDED WARRANTY FOR MY VEHICLE UNDER THE INPRESSION THE INJECTORS WERE COVERED. I SPECIFICALLY ASKED MULTIPLE TIMES ABOUT INJECTORS AND WAS TOLD YES. THEY DID NOT COVER THE INJECTORS, THE SALESMAN IS NO LONGER EMPLOYED AND THEY WILL NOT GIVE ME ANY RECORDINGS FROM THE PURCHASE THAT WAS OVER THE PHONE. THE POLICY COST $3500.00 AND ANOTHER $8000.00 TO FIX THE INJECTORS THAT I WAS TOLD WAS COVERED. SHOULD I SUE?
A: They do not have to provide you with any of their records unless and until you file a lawsuit against them in court and then issue a request for production. At that point, if they admit having the records, they would be obligated to either provide the requested material or to legally deny their willingness to do so. If they refuse, then you can ask a Judge to require them to produce the documents and/or recordings. Only you can decide whether it is worth the cost/time/hassle to pursue.
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