Q: I boarded my 14 yr old healthy cat and my 6 yr old cat at a vets boarding facility for one week. I called during the
week to check on them and was told they were fine. When they were picked up the older cat was visibly sick and died 2 days later. Any recourse?
A: Yes, you’ll need to act quickly to get any surveillance footage from the facility. Most security footage is only stored for 10-14 days depending on the system. Having an attorney write a letter to preserve the evidence and a demand letter after an investigation into what happened can help either settle the matter with the facility or prepare you to sue them in civil court.
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