Q: Can a law firm charge undisclosed fees to my original balance on a student loan institutional debt?
Original debt is $2500. Has received more than $3800 in payments via state tax returns and has not released lien on School Transcript and still claims I owe despite paying over $3800. Has not given any paperwork related to my file despite repeated request. Was condescending when requested and even asked why am I interested. Will also collect an additional $500 this year for state tax. When asked where did my money go, I was told it went to fees their pay and that I still owed $3800 after they initially already collected $1500. Meaning I did not make a dent with my payment.
A: Your situation would have to be determined in an in person consultation and review of all relevant documents. Depending on what is learned from that, you MAY have a cause of action under the Fair Debt Collection Practices Act. Sometimes a simple but strong letter from an experienced civil litigation attorney can make a major difference.
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