Q: Can I take legal action against my school?
My college sent me an email with a balance back in December 2020. I have emailed them and never received a response even when I tried to make a payment. I was sent to collections and started receiving phone calls this month constantly. I have emailed my college and they claim to have never received anything from me but I have the email threads and proof that their are copying and pasting parts of emails I sent them in an effort to portray that they have never received anything from me asking to be on a payment plan or making a payment. I want to know what I can do because they always mentioned they care about their students and informed me they would inform me of anything since I am active duty military yet when I reached out to see if I would be able to do a payment plan or at least a settlement , I received no response, and instead an email stating that I sent an email to myself( however you would not know I sent an email to myself by mistake unless you received the email thread over
A: A Virginia attorney could advise best, but your post remains open for a month. One could only speculate as to why the university is not responding to you. One reason could be (and this is only a guess) that once they send a matter to collection, they will stay clear - where the only line of communication will be with collections. Consider reposting under the Collection category, or reaching out to Virginia attorneys who work in collection/collection defense Good luck
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