Lake Charles, LA asked in Consumer Law and Contracts for Louisiana

Q: Am I entitled to a refund of my deposit to a painting contractor that continuously reschedules? It's been 60 days

I received an invoice for $200 within 5 minutes of receiving the quote on April 19 to get my bookcase job on her schedule. I received a past due notice in less than 24 hours. It was paid within 24 hours. I was informed the deposit goes towards my balance.


May 13 I still have no notice of where I am on the schedule so 8 contact her. I am told She has me on the schedule for May 18 but She forgot to tell me!?

May 18 was not good for me (due to short notice and previously made plans) And I asked to schedule for a later date. She rescheduled for May 20. May 19 she cancels at 9:30 pm and rescheduled me for June 7. I schedule time off. June 6 she confirms. June 7, one hour before her arrival she asks to reschedule. I agree and am rescheduled for 10 am June 10 and I request time off again At 7:47 am 6/10 she says she must reschedule me again. How's Sunday? I have plans so NOT good.

I then asked for my deposit be returned and that's when she says NON REFUNDABLE

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1 Lawyer Answer
Randy Bryan Ligh
Randy Bryan Ligh
  • Baton Rouge, LA
  • Licensed in Louisiana

A: Is there a written contract between the 2 of you and what does it say in regards to the deposit being refundable or non-refundable. If there is no written contract or the contract is silent, then you have a case that it is a refundable deposit, however, depending on the amount of the deposit and the size of the job litigation may not be your best avenue. I would contact a lawyer or 2 in your area and discuss the specifics. There are lawyers out there who will provide a free 30 minute or so consultation and those are who you should seek.

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