Q: I purchased a defective piece of furniture (paid $6,572) from a furniture store, Ship Bottom NJ
I purchased a defective piece of furniture (paid $6,572) from furniture store, Ship Bottom NJ
Purchased 5/31/221, received 10/31/21.
Apx 2/02/22 Store/Manufacturer verbally agreed to replace it completely.
I now want my $ back because same problem subsequently observed on floor sample picture of same product. This indicates to me that replacement would likely have the same problem.
Could take another 6 months to receive replacement.
Store has since offered credit.
I would accept credit on condition I would find something I like and within 8 weeks of order.
Also, ordered chair to go with sectional (paid $1,720) but I have delayed delivery because I will no longer need it and want refund on that piece as well.
So the furniture store has $8,292 of my $ since last year and I have no usable furniture as of today 6/27/22.
Do I have any legal protections/resources to support my position?
A: Yes, you do. Sellers do have a right to cure any defect but only if their efforts are reasonable and don't amount to tinkering. New Jersey provides several remedies for unfair commercial transactions. These can be found in Article 2 of the Uniform Commercial Code, The Consumer Fraud Act, Contract law, etc. Which law applies however depends on the facts of your case. But you'll most likely need an attorney to get the problem resolved.
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