Q: How can I make my apt complex pay for my shattered windshield? Their employee dropped a bag of trash on it.
Employee dropped a bag of bath tiles onto my car. Apt complex filed a claim w their insurance company, who have agreed to pay, yet can't tell me when they will pay. ??? What can I do?
A:
It sounds like your issue is more with your apartment complex's insurance company than the apartment complex itself. Here are your options:
1) You could file a law suit against the apartment complex and the employee who caused the damage. That would certainly move your claim along as the insurance company would be forced to defend its insureds. However, litigation is costly and slow. I am not confident you would receive payment any more promptly and there is the downside of having to pay the litigation expenses.
2) Another option is to contact the insurance company repeatedly, going to the adjuster's manager if necessary.
Oftentimes I find in my practice that the "squeaky wheel gets the grease."
3) Finally, you could file a complaint against the insurer with the Office of Commissioner of Insurance and Safety Fire - Consumer Services Division. That website may be accessed here: https://oci.georgia.gov/file-consumer-insurance-complaint
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