Q: My storage was burglarized Sunday. I immediately reported to P.D. and Management. I pay insurance yet they have no info?
My unit was broken into Sunday morning as this was viewed on their security camera footage following day. I immediately reported to P.D. and Management of storage and waited for someone to show Sunday when I was locked in overnight with no emergency number to call to get out. After explaining this to management Monday morning, I was told I would be charged to get out however, remember there was no one to call after hours. I was one of three units broken into and have spoken with 2 officers, emptied and reorganized my unit, listed missing property and returned to P.D. however, the management has not yet given me the info on the insurance company to make a claim. I have always paid their insurance as it is mandatory to process it to rent a unit. What can I do now?
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