Asked in Health Care Law and Small Claims for Tennessee

Q: In Tennessee can a dentist office bill me for services performed over two years ago?

I visited this dentist over two years ago and they apparently made a billing error with the change over to a new system. I never received a bill. I had been seeing a different dentist and I recently decided to go back to this office. I made an appointment and was informed of a $250 balance. I called to reschedule the appointment a few days later and the receptionist had a very bad attitude and I told her to just cancel the appointment instead. She then told me I had an outstanding balance of $490! A few days later I got a bill in the mail for $810. I called and talked to the office manager and she told me about the change in systems and as I am arguing my point she said from past notes it looks like I have had issues with the way they bill before and basically insinuated that I was trying to get dental services for nothing. She suggested we not do business together anymore. I am just frustrated with the way I was treated like a criminal or a deadbeat, because they screwed up the bill.

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1 Lawyer Answer
Anthony M. Avery
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Answered
  • Estate Planning Lawyer
  • Knoxville, TN
  • Licensed in Tennessee

A: SOL has not run on that services charge yet. You might compute your balance and then call them offering payment of the same. Do not send a check, but use a money order. Otherwise they will know where to collect a judgment.

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