Q: How long does a auto lender and insurance company (GAP) have to answer and refund a customer after written request?
I have written to cancel my Gap insurance due to paying off my car loan early, resulting in an overpayment from the auto lender and a refund per contract from the GAP insurance. It's nearing a month, the auto lender keeps saying they sent the check off and the insurance company besides confirming they received my correspondence, is not answering me with my request as well as the dealer. What options do I have?
A: Speak with a local attorney for assistance. [I litigate cases. Anything posted here must not be construed as legal advice, nor as grounds for forming an attorney-client relationship. You should seek an attorney for formal legal advice and representation.]
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