Staten Island, NY asked in Collections for New York

Q: Do banks obligated to provide statements and details for accounts sold to collection if customer requested?

I had and account with Citibank. Stopped making payments and account was sold to collection. Do I have rights to request account details (statements, date of last payment) directly from the bank NOT from the collection agencies who purchased the debt ?

If physical payment made on Dec 29, 2019 and then requested COVID payment deferral for 1 year. From which date statue of limitation will start counting, how delinquency will be calculated ?

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1 Lawyer Answer

A: You can request the records pursuant to New York procedure. There's a good chance the buyer possesses the records.

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