Monroeville, PA asked in Business Law and Health Care Law for West Virginia

Q: Doctors office is trying to enforce a 3 strike policy with missing appointments

Doctors office is trying to enforce a 3 strike policy with missing appointments where you will not be allowed to speak treatment there. Just tried to reschedule my appointment because after driving around for 20 minutes in 3 different parking lots including a garage there were not spots a receptionist said I would not be allowed to be seen if I was going to miss the appointment. Had the issue before where I wasn't able to call the day off the appointment and accumulated a strike, the woman said it would have been different if I would have called, however apparently that did not matter in this case. I just want to know if their policy trumps my right to seek Healthcare wherever I choose. And if I were to miss another appointment and them refuse to see me if there's something I could do.

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2 Lawyer Answers
Matthew Stapleton
Matthew Stapleton
  • Huntington, WV
  • Licensed in West Virginia

A: Physicians have the right to end the Patient Physician relationship. The only time there me be a legal issue is for patient abandonment where a patient must prove that the physician ended the relationship at a critical stage in the patient’s treatment without good reason or sufficient notice to allow a patient to find another physician, and the patient was injured as a result.

Tim Akpinar agrees with this answer

Tim Akpinar
Tim Akpinar
  • Little Neck, NY

A: Unless there are additional details, health care providers are free to discontinue seeing patients, and vice versa, patients are free to seek medical care elsewhere. Good luck

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