Scituate, MA asked in Contracts, Business Law and Civil Litigation for Massachusetts

Q: Can a buyer dispute a nonrefundable deposit on an online contract for mentorship if the contract had already been signed

Do contract cancellation forms apply to online nonrefundable services? If the buyer had attempted to resolve the issue with the service provider to no avail within one day of purchasing it, do they still have the right to dispute the charges and are viable for refund? Is there at all any way within a certain time period to claim a deposit back for the buyer, especially if they had not consumed the service and have not started payment of monthly installments?

1 Lawyer Answer
William J. Amann
William J. Amann pro label Lawyers, want to be a Justia Connect Pro too? Learn more ›
  • Manchester, NH
  • Licensed in Massachusetts

A: In Massachusetts, there are a myriad of regulations which can pertain to specific types of contracts and cancellations. For example, Uniform Commercial Code governed contracts would likely fall under the definitions of "contract", "contract for sale" and "cancellation" under MGL, ch. 106, Section 2. Insurance contracts under MGL, ch. 255C carry different terms and conditions as well as contracts for health club services (under MGL 93, Section 81 or solicited contracts under MGL, ch. 30B.

So, the first step would be to review your specific contact against applicable statutes and maybe case law too. Thanks for asking and enjoy the rest of your weekend.

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