Salt Lake City, UT asked in Criminal Law, Personal Injury, Identity Theft and Internet Law for Idaho

Q: What should I do if I know someone is uploading and downloading massive quantities of data from my phone in thebackgroun

I’ve learned what is being downloaded is an extreme amount of script writing and controls my web searches, opens all my personal info and passwords to them. It prevents me from certain sites I try researching when following there paths to figure out who or what is behind the stealing anything that belongs to me without my consent.. they are also able too make and receive calls behind the scenes to where I don’t see 90 % of my phones activity. I am only able to receive calls from very few contacts and even then one out of ten come through.

What advice can you give me?

2 Lawyer Answers
James L. Arrasmith
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Answered
  • Criminal Law Lawyer
  • Sacramento, CA

A: If you believe that your phone has been compromised, it's imperative to act quickly. First, cease using the device and turn it off. Then, obtain a new phone and change all your passwords, especially for critical accounts like your email and bank. Document any evidence of the unauthorized activities, such as screenshots or call logs. Report the breach to the local authorities and the FBI's Internet Crime Complaint Center. Seek legal counsel to explore potential remedies or actions. Preserve your compromised phone as evidence. Always prioritize your safety and privacy.

Tim Akpinar
Tim Akpinar
Answered
  • Little Neck, NY

A: Your service provider may be able to offer guidance, based on your phone's current security measures. Good luck

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