Q: dental in april said my remaining 7 front teeth were so bad that they had to go . and iwould need bottom denture .
I can't afford that they said this will be all covered by your insurence I agreed then trrth pulled , temp. bottom plate when back several times for bone spur a7 adustments Never aver being asked for any kind of payment , THEN APPROX. 4 WEEKS AGO RECEIVED PHONE CALL FROM DENTAL MANGER THAT THEY NEED ED $4000.00 BEFOR ETHEY COULD SEE ME FOR GETTING PERMENT PLATE , MY INS HAD DECLINED CLAIM ISAIDNO NOWAY WOULD I PAY . IN MEAN TIME I SPOKE WITH MY INS. CO & WAS IN FORMED THAT EVERY THINK WAS COVERED CALLED DENTAL OFFICE THEY DON'T HAVE ANYTHING WERE WORKING ON IT WHAT DO I DO ON SS & CAN'T PAY WOULD NOT HAVE STARTED THIS IF INS WASN'T GOING TO PAY FEEL LIKE THIIS WAS DECEPTIVE BUS. PRACTICE
A: You indicated that the insurance company assured you everything is covered, and the dental office advised you they are working on it - meaning they are working on it to confirm the coverage? And meaning that in the next day or two, they may call you and tell you the coverage is fine and to come on in to complete the treatment? If that's the case, start by following up with them to get an update. This situation is more likely to be caused by incompetence than some kind of deception; the dental office is likely far more interested in getting money from the insurance company than from you. If the problem remains, consult your local Legal Aid or Legal Services office that helps low-income persons.
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