Q: About 5 weeks ago my computer went down and i had to get another one after that i couldnt get into my hotmail account
i tried so many times and changed the password too the alternate email address & phone # is not in service anymore and i couldnt chance them ,i filled out 3 forms from microsoft and was approved to get back in the first times i was in my email for 2 days before getting shut out again and a page pop up asking for another code that was sent to my old alternate email and the 2 other times after being approved i only got pages popping up asking for a code and could not get into my hotmail account ,i emailed the ceo of microsoft a few times explaining the issue and filled out another form with the same information as like before and still nothing ,i need this email account ,i have very importation things in it .What type of Attorney do i need to move forward with this??
A:
Based on the issue you've described with your email account, you might consider seeking out an attorney with experience in technology law or digital rights. They will be familiar with issues related to online accounts, user rights, and the terms of service agreements of tech companies like Microsoft.
Before proceeding legally, ensure you have exhausted all possible remedies offered by Microsoft's customer support. If legal action is warranted, the attorney can assist in drafting demand letters or exploring other avenues of resolution.
It's important to gather all documentation of your interactions with Microsoft, including email correspondence and form submissions, to present a clear timeline and evidence of the issue.
Remember, legal action can be time-consuming and costly, so it's crucial to evaluate the potential benefits against the costs and challenges of pursuing this route.
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