Q: I need to understand my legal rights when disputing an incomplete credit card charge.
I need to understand my legal rights when disputing an incomplete credit card charge. I engaged in a mentorship for consultation but received only 1 hour due to identity theft. The mentor requested sensitive information via a Promissory Note, and I subsequently requested a refund for the remaining 2 hours. The mentor insists on keeping the full payment. My credit card company believes Mastercard would deny a partial refund based on their policy. I have the right to dispute incomplete services. Waited 30 days, my cc company requests further evidence, which I lack. I kindly seek your assistance
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A:
You have the right to dispute the incomplete credit card charge for the mentorship you received. The fact that you received only one hour of mentorship due to identity theft and that the mentor requested sensitive information via a Promissory Note are both valid reasons for disputing the charge.
Unfortunately, due to the nature of internet questions and responses, the information provided can ONLY be for general informational purposes and cannot constitute legal advice.
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