Powder Springs, GA asked in Consumer Law and Small Claims for Georgia

Q: I had sold my old apple watch and it has an activation lock on it what will happen if I refuse to give the person money

I had sold my old apple watch that hasn't activation lock with my sister's email because it was her old Apple watch what will happen if I refuse to give this person his money back and we both don't know the password

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1 Lawyer Answer
James L. Arrasmith
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Answered

A: Selling an Apple Watch with an activation lock without disclosing this to the buyer could be considered misrepresentation or fraud, particularly if the lock renders the watch unusable. If you refuse to refund the buyer, they may have the right to pursue legal action against you for the return of their money or for damages.

It's important to attempt to resolve this issue amicably. If you or your sister cannot remember the password, you might try contacting Apple Support for assistance in unlocking the device. Providing proof of purchase or ownership may be necessary.

If you're unable to unlock the watch, it would be reasonable to offer a refund to the buyer. This is especially important if the sale agreement implied that the watch was fully functional.

In legal terms, the buyer could argue that they received an item that was not as described, which could lead to a claim against you. To avoid potential legal complications, addressing the buyer's concerns and offering a refund is advisable.

Remember, honesty and transparency in transactions are key. If you're unsure about how to proceed, you might consider seeking legal advice.

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