Louisville, KY asked in Contracts for Kentucky

Q: Question/s regarding cheap software breach of contract.

A while ago off of ebay I bought a Vipre Internet Security 2016 1 pc lifetime license. Prior to buying it I contacted vipre customer service and they said that if I have it on my computer for a long time then I get updates for a long time. I only transferred the license to another computer once since the original computer it was on broke down. I contacted Vipre about the situation and they allowed me to transfer the license to another computer. Then as of November 2022 the lifetime licensed changed to just 36 more months. I contacted Vipre and they said they changed the lifetime license to the amount of time a person usually owns a computer for which is around 7 years. They also said they won't continue to honor my lifetime license since I didn't buy it from a vipre authorized vendor. I still have all the emails exchanged. One of the problems with any kind of legal action in this situation is the cost of the software. I bought it for $10-20.

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1 Lawyer Answer
Timothy Denison
Timothy Denison
  • Louisville, KY
  • Licensed in Kentucky

A: What is your question?

1 user found this answer helpful

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