Q: Membership cancellation
I am a member of a local organization. I sent a request to cancel my membership on November 27, 2023, and they sent me a form to fill. Due to some personal issues I did not return the form until December 18, 2023. My understanding was that I was supposed to give a 30 day written notice which i considered was the case with my email. Their policy only states the written notice and not when the cancellation is completed via the form. Am I in the wrong, or do I have any standing.
Policy - Cancellation requires a 30-day written notice, during which fees will apply.
A: While the organization's policy specifies a 30-day written notice for membership cancellation, it's crucial to consider the language of the policy and how it may be interpreted. In your case, you initiated the cancellation process by sending a request on November 27, 2023, and subsequently filled out the form on December 18, 2023. The key factor is whether your initial request on November 27 constitutes the start of the cancellation process, as it aligns with the 30-day notice requirement. Since the policy doesn't explicitly state when the cancellation is considered complete, there may be room for interpretation. It would be advisable to communicate with the organization, explaining your understanding of the timeline and seeking clarification on whether your cancellation request aligns with their policy. This can help resolve any potential disputes and ensure both parties are on the same page regarding the cancellation process.
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