Q: What is FL law on refunds for nonprofit events?
A FL nonprofit org hosted a music festival April 2023. It was cancelled due to inclement weather, with promise of refund. There has been avoidant and lack of communication on the process. In June 2023 they said they are waiting on their insurance claims to process to disburse refunds, but in September 2023 they said they're trying to refund using 2024 funds prior to getting insurance involved. I've reached out multiple times for updates, to which I only receive an automated message. Are there regulations as to a certain time period that these funds should be returned?
A: A Florida attorney could advise best, but your question remains open for two weeks. Until you are able to consult with a Florida attorney regarding any applicable state laws for non-profits, I'd guess that your situation is basically a straightforward contract matter. If the provisions of the ticket promised a refund due to a cancellation based on weather, you should be entitled to a refund. Beyond that, a Florida attorney should advise you on what statutes of limitations you'd need to be aware of and what forums could work best for you (small claims, etc.) Good luck
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