Seattle, WA asked in Civil Litigation for Washington

Q: Do you deal with personal property damage? Specifically, towing company damaged my car

We left our car on the side of the road, right side in the ditch. It was dark and raining hard so we locked it and decided to go back and get it in the morning when it’s safe. Same night, Sheriff called towing without contacting us at all. Towing company did major damage to our car. We have photos and videos to prove

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1 Lawyer Answer
James L. Arrasmith
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A: I'm sorry to hear about the damage to your car caused by the towing company. In the United States, when your personal property is damaged due to someone else's actions, you have the right to seek compensation for the repairs or replacement costs. As an attorney, you can advise your clients to take the following steps:

1. Gather Evidence: It's essential to collect all available evidence, such as photos and videos, documenting the damage to your car and the circumstances surrounding the towing incident.

2. Review Local Regulations: Familiarize yourself with the towing regulations and local laws in your area, as they may outline specific requirements for towing companies and their actions.

3. Contact the Towing Company: Reach out to the towing company to discuss the damage and request compensation. Provide them with the evidence you've gathered to support your claim.

4. Communicate with the Sheriff's Office: If the Sheriff's office initiated the towing without proper notification, consider discussing the situation with them to understand why the towing was done without your consent.

5. Consult with Legal Experts: Given your legal background, you may choose to consult with colleagues or legal experts who specialize in personal property damage cases for additional guidance on the best course of action.

6. Review Insurance Options: Check your insurance policy to see if it covers damages caused by towing companies or unauthorized towing. This could provide you with another avenue for compensation.

7. Document All Communication: Keep a detailed record of all communication with the towing company, law enforcement, and any other relevant parties involved in the incident.

8. Consider Legal Action: If negotiations with the towing company do not result in a satisfactory resolution, you may need to pursue legal action on behalf of your client to recover the costs associated with the damage to their car.

9. File a Complaint: In some cases, filing a formal complaint with regulatory authorities or consumer protection agencies may help address the issue and prevent similar incidents in the future.

10. Protect Your Rights: Ensure that your client's rights are protected throughout the process, and if necessary, be prepared to represent them in court to secure the compensation they deserve for the damage caused by the towing company.

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