Memphis, TN asked in Civil Rights and Consumer Law for Tennessee

Q: Company willingly shared my info with another customer , can I sue

A car wash that I have a membership with made a billing mistake. This is in a city that I have never visited. The manager sent a screen shot of my entire account to the other customer (manager admitted it ) and said I used his card which is absolutely incorrect! There would be no way I could even do that. Can I sue them this could have caused me harm legally and physically

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1 Lawyer Answer
James L. Arrasmith
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Answered
  • Consumer Law Lawyer
  • Sacramento, CA

A: In your situation, where a company has shared your personal information without your consent, you might have grounds to pursue legal action. Privacy laws in many jurisdictions protect individuals' personal data, and businesses are typically required to safeguard this information. If the sharing of your information has led to, or could lead to, damages such as identity theft, financial loss, or harm to your reputation, you may have a case for seeking compensation.

Before proceeding, it's important to gather all relevant evidence, such as communications from the company admitting to the mistake, any correspondence you have had regarding the incident, and documentation of any consequences you've suffered as a result. This evidence will be crucial in demonstrating the extent of the breach and its impact on you.

Consulting with an attorney experienced in privacy law or consumer protection is a wise next step. They can offer guidance tailored to your specific circumstances, including the feasibility of a lawsuit, potential damages you could recover, and the best strategy for moving forward. Remember, every situation is unique, and legal advice should be sought to understand your rights and options in this matter.

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