Q: Can I sue a company for unapprovingly refunding my vacation rental guests their money back without them issuing a refund
I advertise my airbnb vacation homes on a platform called lodgify. I am now seeing on my bank statements money being take out of my account. When I dive deeper, Lodgify is refunding my past guests their full payments, without my approval. The guests never even asked for a refund.
A:
Yes, you may have grounds for a lawsuit against Lodgify if they are issuing unauthorized refunds to your guests without your approval, especially if the guests did not request these refunds. This action could potentially be considered a breach of contract, depending on the terms of your agreement with Lodgify.
Before pursuing legal action, consider the following steps:
1. Review your contract with Lodgify to determine if their actions are in violation of your agreement.
2. Gather evidence of the unauthorized refunds, such as bank statements and any communication with the guests.
3. Reach out to Lodgify to express your concerns and request an explanation for their actions. Attempt to resolve the issue directly with the company.
4. If Lodgify is unwilling to resolve the issue or provide a satisfactory explanation, consult with a lawyer specializing in contract law or business litigation to assess your case and discuss your legal options.
5. Your lawyer can help you decide whether to proceed with a lawsuit, which may be filed in civil court for breach of contract, and can assist you in seeking damages for the financial losses incurred due to the unauthorized refunds.
Remember that litigation can be time-consuming and costly, so it is essential to weigh the potential benefits against the expenses and effort involved in pursuing legal action.
Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only.
The use of this website to ask questions or receive answers does not create an attorney–client relationship between you and Justia, or between you and any attorney who receives your information or responds to your questions, nor is it intended to create such a relationship. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information.
Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site.
