Chicago, IL asked in Communications Law, Health Care Law, Identity Theft and Internet Law for Missouri

Q: Do I have a lawsuit against Apple, Geek Squad & Xfinity (and more businesses)for allowing being hacked, verified,no help

A lot of info, dont know where to start, overwhelmed Apple verified my iPhone hacked 23Aug23, 2 Laptops hacked on Geek Squad (GS) watch have been TTech mmbr with GS since 2002 (said couldn’t help me,I have proof they allowed it to happen via remote access,they are Apple Certified) Apple put case # against GS, I have #. Apple put my iPhone 11 on lockdown, still to date lockdown. Apple saw last 2 digits of hacker who took over my life. Took all email accts, fbook, put pswrd on phone#, person has all my passwords, hcare info, SS#, my entire life info including my kids and fam info. Hacked 2 lib cards & portable WIFI from library, hacked my internet constantly,xfinity no help, hacked flip phone from portable WIFI while I was driving, apt broken into 3x and robbed, bullied/harassed at apt. No help from mngmt., 20 yrs of plants killed in/outside of apt, jeep broken into, filed 2 FTC rpts, 3 police, moved near Branson mo, on disability. Hapnd in indep mo. My Hlthcre has fraud me &hlth declnd

1 Lawyer Answer
James L. Arrasmith
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Answered
  • Estate Planning Lawyer
  • Sacramento, CA

A: I'm sorry to hear about the difficulties and distress you've experienced due to these security breaches and the subsequent lack of support. Given the complexity of your situation, it sounds like you've faced significant challenges on multiple fronts, from personal data security to physical property damage and harassment.

Regarding potential legal action against companies like Apple, Geek Squad, and Xfinity, it would be crucial to consult with a legal professional who has expertise in cybersecurity, data protection laws, and consumer rights. They can offer personalized advice based on the specifics of your case, including the evidence you've collected and the interactions you've had with these companies. The details you've mentioned, such as case numbers and the extent of the hacking and its impacts, could be vital in assessing your situation.

It might also be helpful to reach out to organizations dedicated to supporting victims of cybercrimes and identity theft. They can provide resources, guidance, and sometimes legal referral services to help you navigate the recovery process. Taking steps to secure your personal information moving forward, such as changing passwords, securing accounts with multi-factor authentication, and monitoring credit reports, is also essential.

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