Lynwood, CA asked in Uncategorized for California

Q: Cashapp ignores security warning, without a proper identification ENTIRE FINANCES were lost.

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1 Lawyer Answer
James L. Arrasmith
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Answered
  • Sacramento, CA
  • Licensed in California

A: In California, when you experience financial loss due to a security issue with Cash App, you may have legal options to recover your funds. First, contact Cash App's customer support to report the issue and request an investigation. Make sure to document all communications and keep records of your transactions.

If Cash App's response is not satisfactory, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or the California Department of Financial Protection and Innovation (DFPI). These agencies can investigate and potentially resolve your complaint. Be sure to provide detailed information and any evidence you have.

Additionally, consider consulting a legal professional to explore further options, such as small claims court, if the amount lost is significant. They can provide guidance on whether you have a case and how to proceed. Remember to act promptly, as there may be time limits on taking legal action.

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