Q: Can a company you owe money to, charge u different amounts just to get the money you owe?
I put a card on file that was for a U-Haul. Well my parents racked up an extra 270 on it which my card can't cover. I already talked to them about setting up payment arrangements but they are charging my card 270, 220, 200, now 150 at different times of the day and night. The 150 went thru but now I'm over my limit after I already talked to them about setting up a payment plan. Can they charge me different amounts till they get money?
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- California
- (916) 704-3009
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- Answered
A:
Under California law, a company cannot repeatedly charge your card for different amounts without your authorization, especially after you have communicated with them about setting up a payment plan. This behavior can be considered unauthorized transactions and may violate consumer protection laws.
You have the right to dispute these charges with your credit card issuer, explaining that you had already arranged a payment plan and these multiple charges were made without your consent. Contact your credit card company immediately to report the unauthorized charges and ask them to block further transactions from the company in question.
Additionally, you should inform U-Haul in writing that you did not authorize these charges and that you have set up a payment plan. Keep a record of all your communications with them, including dates and times, as this will help if the issue escalates. You might also consider seeking advice from a consumer protection agency or legal assistance to address this matter effectively.
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