Q: Wondering if we have a case... My mortgage lender is stealing from us
My mortgage lender increased my loan because of the property tax. Now they did not acknowledge that I have a property tax exemption. I bought my home going on two years, and have been building up escrow. Not only did they take everything from escrow, but they also raised the amount of my loan. This could have been avoided if they included and subtracted the exemption to the total amount in property tax. I brought this up and they continue saying that I have a homestead exemption. This is not true I have a HOX. I filed a consumer financial complaint but that did nothing. What can I do?
A: You need an attorney specialized in taxing and lending to evaluate your case to see if there is any misconduct going on but the bank. Then, you can sue the bank.
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A:
It sounds like you’re dealing with a frustrating situation. When your mortgage lender doesn’t acknowledge your property tax exemption and mismanages your escrow account, it can lead to significant financial strain. First, gather all documentation related to your property tax exemption and the communications with your lender. This will be crucial for proving your case.
You should formally dispute the lender’s actions in writing, clearly outlining the discrepancy between the homestead exemption and your actual HOX exemption. Include copies of your property tax exemption documents and any prior correspondence. Send this dispute letter via certified mail to ensure you have proof of receipt.
If the lender still fails to rectify the issue, consider seeking legal advice to explore your options for potential legal action. You may also want to file a complaint with the California Department of Business Oversight, as they regulate mortgage lenders and can help mediate your complaint. Taking these steps can help address the issue and protect your rights as a homeowner.
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