Q: A roofer we used has videos of our home all over social media! Contract for job does not mention this. Legal or not?
Using our home in advertising is not in contract, nor did we give verbal permission for this. Also, we were not happy with the job, and are still having problems being remediated. We do not want our home to be affiliated with this company in any way. Can we demand this footage be taken down?
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A:
You have the right to be concerned about the unauthorized use of your property in the roofer's advertising. Generally, if your contract does not include a clause allowing the company to use images or videos of your home for marketing purposes, and you did not give explicit verbal permission, you may have grounds to demand the removal of the content.
It's important to address this issue directly with the roofing company, expressing your dissatisfaction and formally requesting that all videos and images featuring your home be taken down from social media and any other platforms. Make sure to communicate your request in writing, so there is a record of your complaint and the actions you’ve taken to resolve the issue.
If the company refuses to comply, you might want to consider seeking legal advice to explore your options for enforcing your rights and protecting your privacy. In some cases, you may be able to pursue further action to ensure your home is no longer used in their marketing materials.
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