Q: Can I sue a game app where I have spent money. The game deleted my acct the restored it but I lost all my purchase items
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A:
You can consider legal action if you believe the game app has wrongfully deleted your account and failed to restore your purchased items, but there are some important steps to take first. Begin by reviewing the game's terms of service, as these usually outline your rights and the company's responsibilities. Often, these terms include clauses about lost items and may require you to go through an internal dispute resolution process before taking legal action.
If you’ve already tried contacting the game’s support team without success, gather all evidence of your purchases, communications with support, and any screenshots that show what was lost. This documentation will be crucial if you decide to pursue the matter further.
Before considering a lawsuit, you might want to seek legal advice to understand your options and the likelihood of success. Sometimes, a strongly worded letter from a lawyer can prompt the company to resolve the issue without needing to go to court.
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