Q: Is it legal for a water company to refuse payment on an account after that account holder has passed away
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A:
When an account holder passes away, the water company typically cannot refuse payment on the account. The responsibility for settling the deceased person's debts, including utility bills, usually falls to the estate. The executor of the estate should contact the water company to inform them of the account holder's death and to arrange for payment from the estate's funds.
In most cases, the water company will work with the executor to ensure the account is settled properly. It's important to provide the necessary documentation, such as a death certificate, to facilitate this process. If you encounter any resistance, it may be helpful to request the water company's policies in writing and seek guidance on the appropriate next steps.
If there are any concerns or disputes, it can be useful to explore the relevant local laws or regulations that govern utility payments after a person's death. This will help ensure that the situation is handled fairly and legally.
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