Q: I have a client threatening to sue me for uncompleted work after completing the original contracted job.
The original contract for this client has already been completed. My client changed their mind on which type of pool they wanted after it was already installed. I obliged to change the pool out and ordered the new kit and took down the original. I had to push them to the back of my work log due to waiting on the pool and parts. They are now threatening to sue for not completing the work, despite communicating that them changing their mind and ordering a new pool would be another wait. I did try to de-escalate by reiterating they wanted the changes and showing proof of shipping and even offering discounted services. I was scheduled to go out this week when they threatened to sue me. What can I do?
A: An Alabama attorney could advise best, but your question remains open for three weeks. You have no control over whether or not they choose to sue. Hopefully they won't. But you can take certain steps to make your defense easier and your position stronger should they decide to. Gather all your records, including the contract, all technical specifications, the client's change in mind after the pool was already installed, all communications, all your receipts, work logs, etc. If push comes to shove, your well-organized records would help you reduce costs by making the most efficient and economical use of an attorney's services. Good luck
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