Q: HI, we are Australians and were in USA for a holiday in June this year.
While there we rented a car from Alamo and we were in a car accident. It was our fault. Since returning home to Australia we have received a letter from a US law firm regarding a personal injury claim. I have tried contacting Alamo by email but they haven't replied. Any advice?
A: Continue in your efforts to try to reach them - the next step would be for them to place the insurance carrier on notice of the accident. Once that is accomplished, you could be contacted by claim reps or attorneys for the carrier who would request your cooperation in investigating the accident and preparing responses to claim-related documents from the plaintiff's attorney. I hope everyone involved is okay. Good luck
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